IT Administrator Testimonials

IT Administrator Testimonials “While I have not personally been affected by the addition of the Email Defense Service (I have never had a piece placed into quarantine), I have asked around the two organizations that I have responsibility for and the reactions have been from positive to enthusiastic. I have done very little hand holding with users dealing with the emailed daily quarantine reports, so the system is well designed.  As far as I'm concerned - the boost to productivity has been worth it! Marshall W., IT Administrator “I love this system! It makes dealing with my email much more efficient. It allows me to choose to open the email that is not necessary at a later time if I want to and keeps the priority mail more organized. I love how it catches the viruses as well. It must be preventing these emails to come through but shows me that they were there. Thanks for all of your help! Scottie S., IT Administrator “As the network administrator for our company, I love the fact that I have complete visibility and control over the service without having to run the software ourselves. Virtually no employee training was required to educate them on how to use this service. I have full access to pertinent information to answer any questions they may have. As well, I can control the system permissions they have to limit the functionality to the basics. On top of all this, the service stops almost all spam without blocking email that should get through!” Amir N., IT Administrator “My email support went down dramatically as I did not have to deal with employee complaints about receiving spam and viruses.  Also, the fact that the service is so easy to use, I did not have to provide any real training.  Everyone gets a daily quarantine report to tell them what has been blocked and that’s about it.  It’s that simple.” Stephen W., Houxou.com, United Kingdom “The system we previously had required people to constantly change their spam settings to block spam. This became a support nightmare and a hassle for users, as they couldn’t understand why the service couldn’t just do it automatically.  With this service, people don’t have to make any changes to consistently block spam.” Rick K. Starlinx.com, USA  “We previously had a spam system that required frequent customization of the filtering rules.  This became a painful process as the rules quickly became ineffective and the product was not very useful.  With the Email Defense Service, I don’t have to worry about updating the rules as it’s all done for me on their side.” Jonathan P. Infotech Canada, Canada